Privacy policy
Effective September 22, 2026
This policy describes the Proma AI website and its fictional AI companion. The website operator is responsible for handling your requests through our contact page.
1. Information we collect
We store your chat messages, message timestamps, conversation ID, and a randomly assigned Supabase authentication ID. Your chosen name is saved on this device and, when signed in, in your account profile. Account names use Cloudflare KV when configured, otherwise Supabase. The name is included with AI requests to personalize replies. When you contact us, we collect your name, email address, message, and submission time. Hosting and security providers may process IP addresses and technical request information for abuse prevention.
2. Local storage and authentication
Your browser stores your chat cache, unsynced messages, guest login token, and advertising choice. These essential storage items keep the service working and reduce repeat downloads. Anyone with access to your browser profile may be able to read your locally saved chat. Avoid shared devices and do not share passwords, financial details, or other sensitive information.
3. Cloud storage and AI processing
Chat messages sync to Supabase in the background. Row-level security restricts ordinary users to their own data. Recent messages are sent to Cloudflare Workers AI to generate replies. If the operator enables the optional Groq fallback, the same recent conversation is sent to Groq only when the Cloudflare models fail. Messages travel over HTTPS in production. Chats are not end-to-end encrypted; authorized operators and infrastructure providers may access data as needed to run the service. No system can promise absolute security.
Photos you choose to share are resized in your browser, stored in a private Supabase Storage bucket, and shown through temporary signed links. Proma’s current text-only AI model cannot inspect the contents of a photo. Uploaded photos are removed when the in-app data deletion succeeds.
4. Why we use your information
We use information to provide replies, preserve conversation history, handle support requests, and prevent abuse. We do not sell chat content or contact information. Your chat text is not intentionally passed to advertisers. AI providers process the prompts you send under their applicable service terms.
5. Advertising and cookies
If the operator enables Adsterra, advertisements are shown only after you choose to allow ads. Adsterra and its partners may use cookies or similar technologies, IP addresses, and browser information to measure and personalize advertisements. Third-party ad code can access page information, so enabling advertising changes the privacy characteristics of the page. You can decline or withdraw permission using the ad controls. Withdrawing stops future loading and reloads the page; existing third-party cookies may need to be removed in your browser.
6. Retention and deletion
Chats remain until you delete them or the operator applies its retention policy. Each conversation is limited to 1,000 messages. Use “Delete my data” in Chat to remove your chats, profile, and contact submissions from the application database and clear the chat cache. A minimal authentication record and provider backups or security logs may remain subject to provider retention. Contact us with your guest user ID for complete account removal or other data requests.
Guest access is tied to this browser. Clearing site storage or losing the login token can permanently remove your ability to access that guest account. Delete your data before clearing browser storage. Keep your guest ID if you expect to request help later.
7. Your choices and rights
You may request access, correction, export, or removal of personal data using our contact form. We may ask you to demonstrate account ownership. Rights and exceptions depend on your location. Information may be processed internationally by our infrastructure providers.
8. Adults only and wellbeing
Proma AI is intended for adults aged 18 and older. Do not submit information about children. Proma is not a mental health professional or emergency service. Please contact someone you trust or local emergency services if you need immediate help.
9. Updates and contact
We will update the date above if this policy changes. For privacy questions or data removal, send us a message. This policy does not guarantee approval by any advertising provider.